Returns Policy

We are truly confident that you’ll love your print. Each print will uphold the test of time and become a lasting pleasure in your space. All orders and gift cards are final sale and ineligible for return or refund.

Damaged Product

In the unusual circumstance that your order arrives damaged, please, you must keep all original packaging material for insurance purposes. Claims must be made within 7 days of receipt via email to studio@elainesakiris.com. Send us a description of the damage, and please include photos of the damaged areas.

Returned to Sender

As soon as we receive the original package, we'll contact you and have your order sent back out. If your package was unclaimed or the address you provided was incorrect, a re-shipment fee may apply.

Delivery Gone Missing

We understand that things go missing in the mail from time to time. We kindly ask the following: If your order seems to be lost in mail, please notify us by email studio@elainesakiris.com no later than three weeks for domestic orders, and five weeks for international orders, after having received your shipping notification. We will do our best to work with you and the shipping service to locate your package, and/or send you a replacement. Unfortunately, we are unable to assist after this time frame has passed.